NOC NMSS

NETWORK OPERATIONS CENTER MANAGEMENT SUPPORT SERVICES (NOC NMSS)

Draft RFP #: CBPNOC
Agency: U.S. Department of Homeland Security (DHS)
Contracting Office: Customs and Border Protection (CBP) – Office of Information Technology
Contract Type: Task / Delivery Order (Firm Fixed Price, Time & Materials)
Contract Vehicle: Chief Information Officer Solutions and Partners 3 (CIO-SP3) Small Business
Contract Ceiling: $90,000,000
NAICS Code: 541512 – Computer Systems Design Services
Business Pools: Small Business Set-Aside
Expected Release Date: October 27, 2025
Link to Draft RFP / Opportunity: View Draft RFP on GovWin IQ

EXECUTIVE SUMMARY

The Department of Homeland Security (DHS), through CBP's Office of Information Technology, is preparing to recompete the Network Operations Center (NOC) Network(s) Management Support Services (NMSS) contract. This opportunity—estimated at nearly $90M—aims to ensure round-the-clock monitoring, maintenance, and management of DHS’s nationwide network infrastructure. This recompete will support critical national security and operational continuity efforts, making it a high-priority opportunity for small business contractors.

Facilities are located in Ashburn and Springfield Virginia and the Wireless Network Operations Center (WNOC) is located in Orlando, FL. Place of Performance is Ashburn, VA.

rTurner Consulting is actively supporting capture strategies for clients aiming to participate. Contact us to get started with teaming, solutioning, or proposal development.

📄 View Draft RFP on GovWin IQ
📄 DHS APFS Forecast Listing
Previous RFI listing on Sam.gov Networks Operations Center (NOC) Network(s) Management Support Services

CORE SCOPE AREAS

The government seeks industry solutions to deliver the following capabilities:

●    24x7x365 Network Operations & Incident Monitoring
●    Network Infrastructure Operations & Maintenance
●    LAN/MAN/WAN/WLAN & Homeland Security Data Network (HSDN) Support
●    Technical Support & Surge Support Services
●    Problem/Incident/Event/Knowledge Management
●    VPN/Remote Access and Identity Management
●    Network Security & Compliance Support
●    Performance Reporting & ISSO Services
●    Emerging Technologies & Cloud/SDN support

Tech Stack Considerations:
Hybrid Infrastructure, Specialized Hardware, Wireless and Secure Networks, Cloud/SDN, Video, Voice, and Cellular integration.

EVALUATION OR SELF-SCORING CRITERIA (IF APPLICABLE)

Mandatory Technical Domains or Task Orders

●    Network Engineering & Operations
●    Cybersecurity & ISSO Support
●    Real-Time Event Monitoring
●    Technical Staffing & 24x7x365 Support
●    Wireless & Radio Communication Systems
●    Network Modernization and Emerging Tech Integration

Additional Points Criteria

●    Relevant past performance in DHS/CBP
●    Facility Clearance and Secure Access Experience
●    Certifications (CMMI, ISO, etc.)
●    Ability to provide BI-cleared personnel
●    Experience with CIO-SP3 SB Vehicle

CAPTURE STRATEGY TIPS

Actionable Recommendations

●    Initiate teaming or subcontracting discussions with CIO-SP3 SB contract holders
●    Align key personnel with network engineering and ISSO support experience
●    Gather validated work samples focused on large-scale 24x7 NOC operations
●    Ensure readiness for secure facilities (e.g., PIV card facility access)

Ideal Prime or Partner Profile

●    CIO-SP3 SB Prime or Sub with DHS past performance
●    Staff cleared for work in secure, PIV-card controlled environments
●    Deep technical expertise across core NOC functions
●    Capable of providing surge and scalable support

TIMELINE & MILESTONES

Stay alert for updates—we’ll keep you posted as the opportunity evolves.

MARKET INTELLIGENCE

FPDSplus is our free GovCon procurement data search and analytics tool. It is FREE to use. Just register for an account and start building charts and graphs!

Top Vendors by Category (via FPDS / FPDSplus)

TOP Vendors (DHS/CBP, last 3 years)

Over the past three fiscal years, the Department of Homeland Security (DHS) Customs and Border Protection (CBP) has awarded numerous federal contracts to Small Businesses under the Computer Systems Design Services NAICS code 541512. At the top of the list is Ho-Chunk Shared Services at $29 million in obligations. Next in the list is Indigo IT with $21 million in action obligations.  Constellation Inc is third on the list at $17.9 million, followed by Dynamic Government Resources LLC with $14 million.  

Additional companies are in the $5 - 10 million range for obligated actions. These embedded companies should be considered as partners for this competitive procurement under the CIO-SP3 Small Business contract.

Source: FPDS Chart 1: Most successful Vendors within an Agency

🔗 Visit FPDSplus Dashboard
 Use it to generate charts by agency, NAICS, award size, and more.

HOW WE CAN SUPPORT YOU

At rTurner Consulting, we help GovCon firms win complex technical opportunities. Our services include:

●    Strategic teaming and matchmaking
●    Proposal development and writing
●    Technical solutioning with SMEs
●    Capture coaching and compliance support
●    Self-scoring analysis and evaluation readiness

📬 Contact Us | 📞 Schedule a Call | 💬Email Us

RESOURCES & LINKS

●    GovWin IQ Opportunity Page
●    Acquisition Forecast Record (APFS)
●    FPDSplus Contract Analysis Dashboard

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