IHS EIT O&M

IHS ENTERPRISE IT OPERATIONS AND MAINTENANCE
(IHS EIT O&M)

Draft RFP #: 75H70424R00006
Agency: U.S. Department of Health and Human Services (HHS)
Contracting Office: Indian Health Service – Division of Acquisitions Policy HQ
Contract Type: Firm Fixed Price
Contract Ceiling: $48,480,332
NAICS Code: 541519 – Other Computer Related Services
Business Pools: Indian Small Business Economic Enterprise (ISBEE) Set-Aside
Expected Release Date: September 2025 (Deltek Estimate)
Link to Draft RFP / Opportunity: 
Opportunity Posting Govwin link 
Previous Sources Sought SAM.gov 

EXECUTIVE SUMMARY

The Indian Health Service (IHS) has a continuing requirement for Enterprise IT Operations and Maintenance (EIT O&M) to support its geographically distributed health delivery system. This opportunity will ensure operational integrity, security, and availability of mission-critical IT infrastructure supporting services for 2.6 million American Indians and Alaska Natives. The $48M+ procurement provides a strategic growth opportunity aligned with federal IT modernization and health equity goals.

rTurner Consulting is actively supporting capture strategies for clients aiming to participate. Contact us to get started with teaming, solutioning, or proposal development.

📄 View Draft PWS on SAM.gov
📄 Opportunity Details on GovWin IQ

CORE SCOPE AREAS

The government seeks industry solutions to deliver the following capabilities:

●    IT Operations and Systems Engineering
●    Network and Infrastructure Management (including Hybrid Cloud)
●    Security and Resiliency Enhancements (Zero Trust, MFA, Antivirus, Encryption)
●    Service Desk and Contact Center Support
●    Server and Active Directory Administration
●    Enterprise Patch and Configuration Management
●    End-User and Remote Support
●    Risk, Change, and Resource Management Oversight
●    Identity and Access Management
●    VPN and Endpoint Device Security
●    Support for Standard IHS Applications and Emerging Technologies

Tech Stack Considerations:
Hybrid Infrastructure, Government-Owned Tools, Open Source, Enterprise Applications

EVALUATION OR SELF-SCORING CRITERIA ( IF APPLICABLE )

Mandatory Technical Domains or Task Orders

●    Data Center Operations
●    Network Engineering and Security
●    Software Support and Maintenance
●    Identity and Access Management
●    End-User Technical Support
●    Risk and Project Management
●    Emerging Tech Integration (e.g., Zero Trust, Hybrid Cloud)

Additional Points Criteria

●    Experience supporting HHS or tribal entities
●    Demonstrated past performance with similar contract size
●    Capability to support remote and on-site personnel
●    Relevant certifications (CMMI, ISO, Security)

CAPTURE STRATEGY TIPS

Actionable Recommendations

●    Begin identifying teaming partners with Indian Economic Enterprise (IEE) status
●    Prepare capability statements aligned with the IT scope areas
●    Collect and refine technical narratives and validated work samples
●    Ensure familiarity with the HHS Enterprise Performance Life Cycle (EPLC)
●    Monitor SAM.gov and Deltek for updates on solicitation release

Ideal Prime or Partner Profile

●    Certified ISBEE or IEE with demonstrated IT service delivery history
●    Experience with DoD or HHS enterprise IT systems
●    Expertise in cloud/hybrid infrastructure and cybersecurity
●    Staff ready for deployment to Rockville, MD and Albuquerque, NM

TIMELINE & MILESTONES

Stay alert for updates—we’ll keep you posted as the opportunity evolves.

MARKET INTELLIGENCE

FPDSplus is our free GovCon procurement data search and analytics tool. It is FREE to use. Just register for an account and start building charts and graphs!

Top Vendors by Category (via FPDS / FPDSplus)

TOP OTSBs (HHS, last 5 years)

Over the past five years, the Department of Health and Human Services (HHS) has awarded significant obligations under the NAICS code “Other Computer Related Services” to Other Than Small Businesses (OTSBs). Among the vendors, SemanticBits LLC stands out overwhelmingly, securing a total of $576.6 million in federal action obligations—far surpassing all others.

The second-highest recipient, Aurora Systems Consulting Inc., received just over $5.17 million, followed by Highlight Technologies Inc. with $1.67 million, and Sycom Technologies LLC with a comparatively minimal $17,038. This stark contrast highlights SemanticBits’ dominant market share in this space within HHS, indicating their strong positioning and competitiveness in delivering IT-related services to the agency.

Source: FPDS Chart 1: Most successful Vendors within an Agency

TOP VENDORS with $10M to $50M contracts at HHS

The chart provides a visual overview of the top 20 vendors that have secured prime contracts with the Department of Health and Human Services (HHS) under the NAICS category “Other Computer Related Services.” The focus is specifically on vendors whose individual prime contract sizes fall between $10 million and $50 million. The data reflects the total action obligations received by each vendor, which may include multiple qualifying contracts within this financial range.

At the top of the list is Axle Informatics, LLC, which stands out significantly with over $268 million in total action obligations. Following Axle Informatics are CGI Federal Inc. and I3 Federal, LLC, with total obligations of approximately $189.7 million and $146.9 million, respectively. These three vendors have received the highest cumulative obligations, indicating a strong and sustained relationship with HHS for computer-related services.
Rounding out the top five are SemanticBits, LLC, with just under $120 million, and Executive Information Systems LLC, with $97.4 million in total action obligations. Other notable vendors include Digital Management LLC, General Dynamics Information Technology Inc., and Copper River Information Technology, LLC, each receiving between $70 million and $95 million in obligations.

These companies have demonstrated consistent success in winning mid-sized federal contracts, making them highly suitable teaming partners for future opportunities. The chart helps in identifying established vendors who are not only eligible but experienced in managing IT-related federal work within a specific contract size threshold. This information is particularly valuable for firms seeking to form strategic alliances or subcontracting relationships within the same domain at HHS.

Source: FPDS Chart 2: Teaming partners based on Agency prime contracts

🔗 Visit FPDSplus Dashboard
 Use it to generate charts by agency, NAICS, award size, and more.

HOW WE CAN SUPPORT YOU

At rTurner Consulting, we help GovCon firms win complex technical opportunities. Our services include:

●    Teaming & matchmaking with Indian Economic Enterprises (IEEs)
●    Proposal writing and response development
●    Technical solutioning for IT operations, cloud, and cybersecurity
●    Capture readiness and self-scoring assessments

📬 Contact Us | 📞 Schedule a Call | 💬Email Us

RESOURCES & LINKS

●    SAM.gov Opportunity Posting
●    GovWin IQ Opportunity Posting 
●    FPDSplus Contract Analysis

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